Optic box turns off
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Link to Post
- Email to a Friend
- Report Inappropriate Content
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Link to Post
- Email to a Friend
- Report Inappropriate Content
Hi,
This is an energy savings feature that is enabled in the box. We are not able to disable the feature, however, we can increase the time frame. You would need to reach out to our technical support department to assist with this change. They can be reached Online at: www.telus.com/chat or by calling 310-6988.
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Link to Post
- Email to a Friend
- Report Inappropriate Content
Hi,
This is an energy savings feature that is enabled in the box. We are not able to disable the feature, however, we can increase the time frame. You would need to reach out to our technical support department to assist with this change. They can be reached Online at: www.telus.com/chat or by calling 310-6988.