I just installed Optik TV + Internet 150. All is good (so far) except that I can access Netflix on one of my 2 TVs but not on the other. I have a T3200M modem and one of the TVs connects directly to it via a coax cable. The coax attaches to the coax jack on the T3200M, plugs into a ECB6200 Moca to convert to CAT 5, which plugs into a VIP5662W digital box at the TV, and finally HDMI to the TV. When I access Netflix (ch 422) and click OK, a momentary screen with the revolving "in progress" indicator appears, and then jumps back to the red Netflix logo.
The second TV is connected wirelessly using a VIP5602W digital box + HDMI. It starts up Netflix with no problem e.g. it asks for the email and password, and then I'm in to the homepage.
We have a Netflix accoun that has worked without problem on many different devices.
Any thoughts? I have not consulted Telus yet, in case it is a simple answer (hopefully a solution).
Solved! Go to Solution.
Thats exactly what mine was. Took awhile but we did manage to get it going. Same method by the sounds of it.
Just about at the point of booking a tech when it started configuring.
What a circus. And then my phone dropped the server. Ha Ha . Well at least i was already on the line with them so
all good now.
Thanks again for your help.