My cable box says my pvr machine is offline, how do I fix this?

[Hippo · Accepted solution]

Hi there,

We would suggest to reboot your main PVR ( model number CIS430 ) by unplugging it for about 10 seconds. If this does not solve the issue, you would need to contact our technical support department to investigate further.

Technical support is available 24/7 at 310-6988 or Online: www.telus.com/chat

[Hippo · Accepted solution]

Hi there,

We would suggest to reboot your main PVR ( model number CIS430 ) by unplugging it for about 10 seconds. If this does not solve the issue, you would need to contact our technical support department to investigate further.

Technical support is available 24/7 at 310-6988 or Online: www.telus.com/chat