My PVR won't record because it says it is offline.

[Kgbinc]

PVR won't record

[Parrot]

Hi there! Usually, a sequence reboot of your devices will fix this. Start from the modem > PVR  > non-PVR boxes. Make sure that one device is fully rebooted before proceeding to the next one. If still the same, it would be best to contact Optik TV tech support to further check the connections: 3106988 or https://www.telus.com/chat

[kruisey]

This same error message happened to me last night.

I phoned Tech .Support and they fixed for me.