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My Optik tv is freezing

Rxh254
Just Moved In
The one in my bedroom is fine but living room one is freezing. I was cleaning up cords and unplugged everything but plugged it back in the same spot.
4 REPLIES 4

xl
CPU Alum
CPU Alum

To clarify...

  • are these wireless or wired boxes?
  • is one box a PVR?
  • what happens if you take the two boxes and switch locations?

SLAM
Just Moved In
Had the same a short while ago. Fixed it by clicking on menu-settings-restart system. Suspect this must force the system into checking for updates.

I was wondering if this "restart system" wipes out your recordings.

SeaOtter
TELUS Employee
TELUS Employee

This sounds like possibly a coaxial issue, if that's the cabling involved to the malfunctioning digital box. I recommend replacing the cabling if possible.