Initializing digital box

[Coastalwatchers]

My secondary wireless optik box said it needed to initialize so I put it through the paces. Now it's stick on the "this will only take a moment" screen forever and forever. I've tried all the suggested steps. Powering down, unplugging and restarting the main box, same result. Very frustrating

[xray]

How long did you wait (minutes)?

Sometimes it does take a long time (over 10 minutes) and sometimes it's quicker. I haven't figured out why or when.

Try rebooting in this order:

1. Router
2. PVR
3. other Optik boxes

[NFtoBC]

Contact Telus. They will take you through the steps. It usually includes re-starting your Router, as well as the set-top box, and is a multi-step process.

If I recall:

Turn off both the router and box

Wait 10 minutes

Restart router and wait for it to boot

Start box

Press WPS on router

accept WPS on box

restart box