How Long does it take for updated tv packages to apply?

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Neighbour

I updated my channel packages lastnight however it doesn't seem that any of them have shown up on my guides. I found the channels however they say that I still need to subscribe... Whats going on?


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Community Power User
Community Power User
Generally channels will be added within minutes of completing the update in myaccount.

For more information read the article http://www.telus.com/en/bc/support/article/manage-optik-tv-channels

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Most Helpful
Community Power User
Community Power User
Generally channels will be added within minutes of completing the update in myaccount.

For more information read the article http://www.telus.com/en/bc/support/article/manage-optik-tv-channels

Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.

View solution in original post

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Neighbour

Strange, it's been 24 hours. I went through the steps in that guide to add the channels through the "My Account"

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CPU Alum
CPU Alum

true... however removing service takes longer... especially if there is a minimum period.

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Neighbour

what do you mean by a minimum period?

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CPU Alum
CPU Alum

when I went looking for some channels... I think there was a minimum period of 30 days before I could unsubscribe.

 

Sounds like you are doing the opposite where you want to subscribe.