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Thanks for the update.
I don't know if there was an update on this box, staring to think the problem is on the server side. This box if so dependent on the internet and the server, it makes no difference that what I am watching is here on this device.
The reason I am saying this is because I don't think there was an update in the last few days, yet the changes are obvious. Yesterday even the FF was very slow. 2 sec. delay after pressing play. But today is back to before. Usable (I never complained about FF)
I wonder if we ever get the skip ability back......
@Scoto: Thank you very much for the update. It gives a good feeling that Telus knows about the issue and a fix is on the way. On this occasion, may I ask if the HDCP error when the signal goes through a modern AVR is also being addressed, at some point?
I know this doesn't help you much Vishwa, but I've not had any issues with HDCP to my AVR, which is an Onkyo. My Onkyo then connects to my LG 4K OLED. I did have to get new HDMI cables that were certified for 18Gbps, as my older cables were not capable of working well at 4K speeds. It shocked me that digital cables would have issues, but replacing them with the shortest, highest rated cables made all the difference. Before I did that, I had lots of issues.
@DeanD: Glad to see a better cable solved your problem. However, cable isn't my issue. The way HDCP components are supposed to work is to hand-shake all the components in the chain and determine the lowest level and reduce itself to that level. Something like this:
HDCP 2.2 PVR---> HDCP 2.2 AVR ---> 4K TV ---> 4K picture
HDCP 2.2 PVR --->non HDCP2.2 AVR ...> 4K TV ---> no 4K picture(restricted to 1080p
HDCP 2.2 PVR --->HDCP 2.2 AVR ---> 1080p TV ---> 1080p picture
HDCP 2.2 PVR --->non HDCP 2.2 AVR --->1080p TV ---> 1080p picture.
Just to be clear, my current situation is scenario 3 above. And, since the first install in July 2016 it worked well for several months until one firmware update. Then I started seeing the HDCP 2.2 error. I also tried scenario 4 by changing the Denon x3200 with Onkyo TXNR 818(non HDCP 2.2) and it works. Initially, I thought it was limited to modern Denon receivers. However, from the responses here it became clear that it affected most modern receivers such as Pioneer and Sony. Basically, the PVR isn't negotiating the handshake through out the chain and as soon as it sees a HDCP 2.2 receiver it stops looking further and sets itself at that level and fails to show picture on a 1080p tv. It bears to repeat here that the exact setup worked for about 5 months(July-October 2016).
This issue is for those who have modern HDCP 2.2 receivers and older 1080p(non HDCP 2.2) televisions. Cable problems will be obvious from the get go. It will not appear after months of working right.
Just to recap the evolution of 4K PVR, when I got it initially I could connect it via Denon AVR X3200 to my 1080p TV using HDMI. I could also connect the 4K PVR to my 4K 28 inch Samsung Monitor using HDMI with a refresh rate of 24 or 30 Hz at 4K resolution. With the latter connection, I could turn off the PVR and the monitor would go to power save mode.
After a couple of firmware updates, I lost the ability to use Denon AVR with HDMI, 24 Hz and 30 Hz at 4K resolution options were gone(Samsung monitor supports only those two with HDMI), powering off the PVR would not cut the video circuit any more. The latest is the delayed response to skip and replay commands.
Just to be clear, I have all three services with Telus and I have been overall happy with the service. They have treated me well.
Hi there, @Telusgrom.
I did a little digging this morning and didn't come up with much, I'm afraid. It's still well on the radar and will, in all likelihood, be a part of the next release but I'm afraid I can't share the timeline on that, right now. Sorry I can't be more firm on that.
I recently got a new technicolor UIW8001 4k Pvr and was wanting to know in comparsion with the Arris 4k pVR is Technicolor running any better or any difference with Picture Quality.
I have noticed it outputs 4K @ 30HZ