I'm using a Samsung tv, with an Onkyo receiver and a PS4. I've always been able to use the hdmi-cec (Anynet+) features of all 3 to have them all turn on/shut off simultaneously. So turning on the PS4 will automatically turn on the TV, turn on the Receiver, and set the input to the correct one. Turning off the PS4 would automatically turn off the TV/Receiver.
A Telus tech recently swapped out an older dead pvr box we had with a newer Cisco 6016 model. Since then the hdmi-cec feature of my TV/Receiver/PS4 no longer works.
If I unplug the hdmi cable from the Telus box then everything starts working again.
Anyone know of a fix for this? I read that the new 4K box had the same issue and was recently fixed with a firmware update.
the only way I have been able to fix this issue is to ask for an old set top box the ISB7050 works for me if you can get one. I have been complaining about this for about two years and they don't even recognize they have a problem. Which makes me think they are not even trying to fix it. Does anyone know if Shaw has the same problem with there boxes? Its getting to time switch if they are not even going to fix it. I think this is the reason for all this https://www.telus.com/en/bc/support/article/hdmi-troubleshooting we need to have the following types of HDCP compliant connections. If you don't than your **bleep** out of luck. I'm looking for a new cable provider.
The Cisco IPV6015 boxes are crap and do not comply with HDMI ARC standards. I have dealt with this box on numerous systems from Sony, Samsung, and Sharp TVs combined with Samsung, Onkyo, Harmon Kardon, and Sony Receivers/soundbars, and I can say that when this piece of crap from Telus is connected in a setup where you rely on using one ARC cable to transmit sound and picture to a home theatre setup, it will cause nothing but problems. I am not sure why they still use this box. The units from Shaw and Novus all work perfectly, this unit does not. So you are left with having to unplug it from the system when you want everything else to work correctly and then plug it back in when you want to watch TV. Telus' lack of concern on this issue is why I will never use them again. Choose any other provider and you won't have this problem.
This was super frustrating as i recently got swapped over to this box and all my auto-switching between input for my chromecast and apple tv stopped working. I found an easy workaround in the meantime. Pick up this which disconnects pin 13 from the hdmi cable going into the telus box
It all works like a charm now
I have a new VIZIO TV and recently got a soundbar and it's connected directly to tv via HDMI ARC. It will be non discoverable by the TV unless I disconnect the HDMI cable to my TELUS IPV5050 is hooked up to. I found this forum through a search and seems like I'm not only one having this problem! It's not my cables are HDMI ports on tv - I tried mixing matching all and finally narrowed the problem to this Telus TV box.
Why does this TELUS IPV5050 box cause connection issues for other CEC devices? What's the resolution I can't use my soundbar because of this box causing it. Are there newer boxes that fix this problem?
If available as a "test" trying using another HDMI port on the TV.