FX Now on demand

Reply
keenerboy
Friendly Neighbour

I'm a recent subscriber to FX Now Canada on Telus optik TV. Have watched season 1 and 2 of 'Snowfall' a good series but now want to watch season 3 as it should be available. On My Optik Tv It only show episode 10 of season 3 so whats up with that. 

keenerboy
Friendly Neighbour

And I checked "Snowfall Season 3 is available in FX Canada now. Why doesn't telus have it. 

Community Power User
Community Power User

Sometimes episodes get missed from the lineup, but since some episodes of Season 3 are available, the others should be as well. Let's see if a Telus employee can provide an update.

 

NFtoBC
If you find a post useful, please give the author a "Like"
keenerboy
Friendly Neighbour

Further more to the issues of watching "SNOWFALL" on FX now canada with Telus Optik TV. I went to

fxnowcanadanow.ca

I logged in using my Telus Optik TV user name and password on the FX now Canada website and I am able to watch all the episodes of season 3 "SNOWFALL"

 

So Telus please explain to me why I can't do this on my TV. Why do I need to use my laptop to watch these programs when I am able to log into FX Canada using my telus log in info.  

Highlighted
Community Manager
Community Manager

Hey all, we've flagged this to our content team. We'll have this fixed up soon. Thanks for the flag, @keenerboy !

keenerboy
Friendly Neighbour

Wow and now its there. Its to bad it took me approximately 3 hours of my time contacting Telus by phone. Searching the internet for answers. There should be an easier way for a Telus subscriber to point out these kinds of problems. Upon speaking with two Telus customer service agents one billing and one tech they had no idea about this being a problem. Or how it could be resolved. 

Community Power User
Community Power User

Keep the Neighbourhood in mind. It’s a very active community and can find answers or report things easily. 

Telus employees frequently visit the boards.


Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.