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Emergency alerts on Telus Optik

Egranado
Organizer

I contacted one of my local TV stations regarding the test emergency alerts that were supposed to be broadcast on May 8. It did not air on their station and I asked them why. They said that it is the BDU's responsibility to interrupt the TV signals should an emergency alert be issued in my area (if you are watching a TV station via antenna, you will get the alert from the TV station directly).

 

My question is why Telus did not interrupt any of the TV signals with the emergency alert back on May 8? I am watching Telus Optik using a Telus-issued Android box. I will also be sending this comment to the CRTC as this is a public safety issue. 

1 REPLY 1

El-Eric
Moderator
Moderator

Hi @Egranado - the emergency alerts did go out and we currently have a megathread where we advised that there are issues being looked at by our Optik Team