Centre ice subscription

[cartuin]

Did anyone else get a letter that their NHL Centre Ice was renewed for the upcoming year? 

Last year we got the same letter and it took me quite a long time on the phone to get a hold of someone to cancel this. We didn't want this last year and we don't want it this year. How can they automatically start this subscription for a charge of $199.96 and make it my responsibility to have to call in to cancel it.  

[Hippo]

Hi,

When you order the NHL Center Ice package it is said that the package will continue to renew each season until you cancel it. This prevents people from having to call each year to have it added on. If you wanted to cancel the pack, you can call 310-6988 or go online to: www.telus.com/chat

https://www.telus.com/order/contact-us/en/index.jsp

[cartuin]

i cancelled it last year so why am I getting another letter?