CIS330 Set Top Box
Previously working without issue
TV says no signal over HDMI
All 3 lights Link/HD/Record are all lit up (no blinking)
Power cycling doesn't effect behaviour.
Cannot reset as buttons don't have effect.
What happens if you press and hold the power button for greater than 10 seconds?
Nothing. Steady state.
Could be a dead box. Call Telus and see if they'll bring you out a new one.
I would insist on a new box especially being on a 330. It's so slow compared to the new receivers currently available. It's a blessing in disguise if it's a dead box.
I just had this happen and came across this post. I haven't contacted Telus yet, but did you end up getting a replacement?
edit: Telus tech came to replace the box