11-18-2023 08:18 PM
Hi, I have 1 standard and 2- 4K boxes, hooked to older TVs. While watching a show on PVR, both 4K boxes randomly switch to Amazon on 424. Happens 2 or 3 times in 3 or so hours of watching the PVR. Very annoying. Does anyone have any suggestions? Tried the problem solver on Telus but that's kind of useless.
11-20-2023 01:21 PM
Hmm, this is the first I've heard of that happening. Can you try unplugging power from all three boxes for 10 seconds, plug them back in and see if the issue returns?
If it continues to happen, please update us here and we'll go from there 🙂
11-21-2023 03:23 PM
11-21-2023 11:12 PM