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4K Optik TV boxes - No Audio after exiting YouTube

Exhile
Ambassador

I have 2 different 4K Optik TV boxes. One is an Arris 4K TV box and the other is a Cybertan/Technicolor 4K TV box. When either one of those 4K TV boxes exits YouTube on channel 322, the audio stops working, The only way to resolve this issue is to reboot the 4K TV boxes.

 

I know that YouTube on channel 322 has been updated recently in the past 3 weeks. I hope there is another software update because watching TV without audio is frustrating.

 

 

Thanks!

1 REPLY 1

jackrabbit000
Advocate
At least you only lose audio. On my Arris 4K boxes, I lose both audio and video when I exit YouTube. I get a black screen and have to reboot to get my TV channels back. It’s happened 4 times this week.