Neighbourhood

Articles from the TELUS team about the Neighbourhood and how to make the most of it.

What happens to your ideas?

Community Manager
  • Contributors:
It cannot be overstated how much we appreciate your ideas on the Neighbourhood. We look at each and every one of them but we also want to be accountable and transparent about it too. So we asked ourselves, “what can we do better to meet that objective?”
 
Our conclusion? We’re going to double-down on how we use our existing status indicator but it starts with letting you know what we’re doing with your ideas. We came up with the flow chart below so that you will know exactly where your ideas sit based on the status updates that we provide along the way.
 
Have a look and let us know what you think in the comments below!
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Neighbourhood idea

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Done-Heart

Neighbourhood validation

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INSUFFICIENT SUPPORT

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SUFFICIENT SUPPORT
(FAST TRACK)

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thumbs up

Internal
validation

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INSUFFICIENT SUPPORT

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SUFFICIENT SUPPORT

Search

Idea status:
Under review

Note: If idea is rejected, go directly to Idea Status: Closed

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IN NEGOTIATION

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Synchronize

Idea status:
In process

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IDEA IMPLEMENTED

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Idea status:
Closed or on hold for future considerations

SUFFICIENT SUPPORT

Check

Idea status: Complete

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