What happens to your ideas?

[psl]

It cannot be overstated how much we appreciate your ideas on the Neighbourhood. We look at each and every one of them but we also want to be accountable and transparent about it too. So we asked ourselves, “what can we do better to meet that objective?”
 
Our conclusion? We’re going to double-down on how we use our existing status indicator but it starts with letting you know what we’re doing with your ideas. We came up with the flow chart below so that you will know exactly where your ideas sit based on the status updates that we provide along the way.
 
Have a look and let us know what you think in the comments below!

Neighbourhood idea

Neighbourhood validation

INSUFFICIENT SUPPORT

SUFFICIENT SUPPORT
(FAST TRACK)

Internal
validation

INSUFFICIENT SUPPORT

SUFFICIENT SUPPORT

Idea status:
Under review

Note: If idea is rejected, go directly to Idea Status: Closed

IN NEGOTIATION

Idea status:
In process

IDEA IMPLEMENTED

Idea status:
Closed or on hold for future considerations

SUFFICIENT SUPPORT

Idea status: Complete

[noelab]

I have television, internet and home phone through Telus. Recently I was informed that the TCM channel was removed from my television line-up. I could have it reinstated for an additional charge. It seems unfair to me that I pay for a particular package and Telus can choose to reduce that package without any corresponding reduction in billing charges or replacement channel options.

[Rd3]

I agree, seems that my home phone bill increases every few months without any reason

or explanation, would be a nice good will practice to account for these increases.