What happens to your ideas?

[psl]

It cannot be overstated how much we appreciate your ideas on the Neighbourhood. We look at each and every one of them but we also want to be accountable and transparent about it too. So we asked ourselves, “what can we do better to meet that objective?”
 
Our conclusion? We’re going to double-down on how we use our existing status indicator but it starts with letting you know what we’re doing with your ideas. We came up with the flow chart below so that you will know exactly where your ideas sit based on the status updates that we provide along the way.
 
Have a look and let us know what you think in the comments below!

Neighbourhood idea

Neighbourhood validation

INSUFFICIENT SUPPORT

SUFFICIENT SUPPORT
(FAST TRACK)

Internal
validation

INSUFFICIENT SUPPORT

SUFFICIENT SUPPORT

Idea status:
Under review

Note: If idea is rejected, go directly to Idea Status: Closed

IN NEGOTIATION

Idea status:
In process

IDEA IMPLEMENTED

Idea status:
Closed or on hold for future considerations

SUFFICIENT SUPPORT

Idea status: Complete

[noelab]

I have television, internet and home phone through Telus. Recently I was informed that the TCM channel was removed from my television line-up. I could have it reinstated for an additional charge. It seems unfair to me that I pay for a particular package and Telus can choose to reduce that package without any corresponding reduction in billing charges or replacement channel options.

[Rd3]

I agree, seems that my home phone bill increases every few months without any reason

or explanation, would be a nice good will practice to account for these increases.

[SpanishFly187]

God take the wheel, can some one explain to me what's the point in paying all that money on Univision the Spanish channel. When they don't show any good programming for example NOVELAS, tv shows , and movies. I am going to share with you guys the link of univision so y'all can get an idea of what kind of programing Canadians are missing on. We are missing out on some good NOVELAS. I am sorry but I am Puerto Rican and I am missing my Spanish speaking tv lol. 📺🇵🇷https://www.univision.com/shows   and why telus don't have Telemundo? Is there anyway telus can work on the Spanish speaking channels. Thanks 😘

[VDerca]

I want to install a hard disk to my T3200 Router which has a USB Port. Does anyone know if the port is USB 3.0

[MelittaB]

IDEA

Shaw Cable had a spot called “Recently Deleted” in the PVR Recordings where you could retrieve something accidentally deleted. I know you get a ‘warning question’ before deleting but that doesn’t help when your kid or spouse deletes something they ‘thought you watched’ or you stopped a playback but thought you’d finished when you returned and realized AFTER deleting it you had missed the end. It’s not hard to create this option and would save a lot of disappointment for customers.