After months of planning, we're very excited to unveil our newly redesigned Neighbourhood online community! We've cooked up some changes that we're really proud of, and have set the stage for more to come.
Obviously, everything has been visually refreshed. This is give a common look and feel between what's here and what's on the main TELUS.com site, as well as responsive display, so that the best of the Neighbourhood experience is optimized for phone and tablet screens. We've also tried to make navigation clearer between the sections (forums, ideas, blog).
In the Forums, answers can now be marked as "Most Helpful" (instead of "Accepted Solution") to help everyone understand what's best, and we've cleaned up the cluttery stuff. Also, email notifications that let you know about replies and mentions now allow you to "Like", "Reply", or "Mark as Most Helpful" right from the email! The future is now!
What else is different? Well, we've added this blog as a way to talk about the goings on in the Neighbourhood, and as another way to keep conversations going. We've also added a few boards in the forums to help people find the kind of content they need most where it comes to mobile devices (we're moving threads around to help).
But wait, there's more! This new design will propel a new gamification construct coming in the next few months. Yes, all our Neighbourhood citizens have been earning ranks for their participation, but we'll be refining how the ranks are earned, sharing that, and adding badges, too! Lastly, we'll be adding a section for articles, where the best and most useful forum posts and idea responses will be curated for easy finding and sharing.
This all comes down to trying to make it easier and more fun for people to gather, share, and contribute in the TELUS Neighbourhood. I hope you enjoy what we're building here, and would love to hear thoughts, reactions, and feedback!