what is included in " telus price guarantee"

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jinnes
Resident
In my service agree it starts I can cancel my contract without a cancellation fee if someone included in the telus price guarantee is changed, what exactly does this include, just the price of my plan or does it include overage rates also

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Seichi
Resident
My rate for 3 services has increased over 20%inthe last 6 months. Thought a contract was to keep the price the same. Was told that it was still slightly discounted after intro rate and then a price increase after. When I signed up I was told it would be x for the rest of the contract after intro rate was over. The services aren't good either. I was suckered.

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Silver_Arrow
Ambassador

I think means the price you pay per month is what you pay and if they try and increase your rate while under contract you can get out of it as a breach of contract.

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Seichi
Resident
My rate for 3 services has increased over 20%inthe last 6 months. Thought a contract was to keep the price the same. Was told that it was still slightly discounted after intro rate and then a price increase after. When I signed up I was told it would be x for the rest of the contract after intro rate was over. The services aren't good either. I was suckered.

View solution in original post