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water damage phone replacement

maroon93
Just Moved In

what is the telus policy on phone replacement

1 ACCEPTED SOLUTION

Ginnungagap
Ambassador

Greetings Maroon93! Do you have a Device Protection Plan in place for the phone? Manufacturer warranty does not cover water damage.

 

If you have a Device Protection Plan you will need to call directly into 1-866-281-4537 regarding this matter.

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1 REPLY 1

Ginnungagap
Ambassador

Greetings Maroon93! Do you have a Device Protection Plan in place for the phone? Manufacturer warranty does not cover water damage.

 

If you have a Device Protection Plan you will need to call directly into 1-866-281-4537 regarding this matter.