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lost phone

paisley
Just Moved In
How to switch account to new Sim
1 REPLY 1

NFtoBC
Community Power User
Community Power User

All you need to do is go to 'My Account' and go to 'Change Device' and update the information about your new phone and SIM, and your account info will be transferred to your new SIM / phone.

 

More details in the FAQ at this link. Go to Device Activation, Changes and Upgrades, then  look at Activating for IMEI information and SIM information. Look at Swap or Replace Your Mobile Device for the steps to take.

 

NFtoBC
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