My Mobility Account
Forum discussion about TELUS Mobility accounts.
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complimentary data

In my account with Koodo I got this ... and I was told that it is Telus that I need to contact for confirmation, not Koodo.Complimentary data FAQGood news! As a valued TELUS SmartHub and Koodo customer, we’ve added a complimentary 100GB of mobile dat...

SHIR by Just Moved In
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  • 1 replies
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Mobility account plan details and usage

I have not been able to access my account usage or my device plan details tabs for the past week or two. This problem persists across platforms and browsers and in the app just wondering if this is account specific or a general system problem?

Taygurr by Just Moved In
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Resolved! WATCH OUT FOR THIS NEW SCAM!!

I just got a text from a 4 digit number (7626) and the message is as follows:"TELUS: Welcome to USA! You have Easy Roam with a daily charge of $14. You'll only be charged on days you access your Canadian plan's data, send a text, make or answer a cal...

unbelievable disregard for the customer

I wondered if anyone else has had this experience with renewing a telus mobile account. My husband was contacted when our last contract was almost expired. We were given an amazing offer that included brand new phone upgrades and an excellent monthly...

dtopley by Just Moved In
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  • 2 replies
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Decoders

I received a message from telus my telus optical decoders were returned to their destination I need them to be sent back to me

122Perla by Just Moved In
  • 624 Views
  • 1 replies
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Telus Incompetence

Thought we would try Telus, just wondering if anyone else is running into one issue after another.We had a sales rep knock on the door, promise of better service, faster internet, usual deal.Day one: tech comes to install the security system, but can...