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My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Password Recovery Email not being sent

I lost mt My Telus account password, and attempted to recover it, but I haven't received any recovery email. I've tried it several times. I double checked and made sure I didn't make any mistakes when typing in my email. I have my email account open ...

Resolved! Credit Card Payment

I am billed on or around the 16th of the month. I just switched my payment to a new credit card. Will it be updated by my next billing cycle?

Chazz182 by • Just Moved In
  • 3090 Views
  • 3 replies
  • 0 kudos

Resolved! Credit balance

Hi I have a balance credit of 37.73+ 111.73 AND I want a refund Pls .my previous account is (total 149.46) Vicente Tan Thank you

Vicentegt by • Just Moved In
  • 2638 Views
  • 1 replies
  • 0 kudos

Resolved! billing

want my billing from Aug. 2019 on so I can get hard co[pies

mslk22 by • Just Moved In
  • 2559 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to access account after number migrated

I migrated my number last year and almost right away lost access to my account. I was unable to download my last e-bill, but thought nothing of it as the amount they charged to my CC seemed correct. Now unfortunately I need to access to that last bil...

Mobility Contract

Why does Telus not give incentives for long term users? It seems like other suppliers are trying to get people to switch, and Telus is also in that category, but there is not much in the loyalty program that makes a user want to renew their contract.

Myron by • Just Moved In
  • 2744 Views
  • 1 replies
  • 0 kudos

Resolved! Changing email for sign in and billing

I recently cancelled my TELUS home internet which results in losing my TELUS email account, now I’m trying to change my email in my account profile to my gmail but the system won’t let me change it. It says I have to call, well I don’t want to spend ...

habsfan by • Organizer
  • 2329 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

Why do I have a charge of $25.00 per month for Shareable Data? What is it?

MJM by • Just Moved In
  • 2536 Views
  • 1 replies
  • 0 kudos
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