I want to ask, I made a call to Ukraine without knowing the tariffs, I
spoke for 60 minutes and I received a bill for 1157 dollars, is it
possible to cancel the payment?
My bring it back ends Sept 21. The new iPhone will be released right
around that time or after it. Is it possible to extend my bring it back
until the new iPhone arrives? Can I reserve one early so I can just
bring back my current iPhone and start a ...
I recently tried to setup 2-factor authentication on my account. It
failed every time simply saying "something went wrong". I contacted
support to see if they could resolve this and was told that because my
wife and I each have a login to our family ...
How does one go about speaking to anyone at Telus?I have billing errors
which I have been seeking to redress since October 2022.The only
apparent means of reaching any customer service rep is by phone via the
MyTelus app ... but after several attempt...
I need to pay my bill while my phone line and text messages doesn't work
anymore. I tried to log in on my Telus to do so but I need a security
number that I should have received by text message...I don't know how to
pay to have my line back rapidely.
How can one quickly cancel a prepaid account that is no longer needed?
Don't want to call hotlines or chat to a silly retainment officers.
Would someone please point me to the "cancel button"? This would be well
appreciated. Thanks!
Please help me understand the charges as they are unclear and it leaves
me confused.On March 27th I paid $56 from my credit card over the phone
to Telus when I switched over to prepaid. At the same time that day, my
previous Telus account was cancell...
We have been calling *611 support to resolve an account issue with Telus
Business.We started on Feb 13 2023 11 calls later March 22 and we have
been told that they still need another 5 days to resolve.In this time
period we've had a few call backs fr...
