My Mobility Account
Forum discussion about TELUS Mobility accounts.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Account department inability

We have been calling *611 support to resolve an account issue with Telus Business.We started on Feb 13 2023 11 calls later March 22 and we have been told that they still need another 5 days to resolve.In this time period we've had a few call backs fr...

Changing Accounts

Hi!I have a question and I need a helpMe,my dad and my mom we all have one account for all of us and we have the same account number so the bill is for 3 personsBut my wife she has separate account and separate account number with different bill ever...

Archil228 by Just Moved In
  • 190 Views
  • 1 replies
  • 0 kudos

EPP Program

Hello, I wanted to share a frustration I have with your EPP program. My husband and I have been Telus customers for over 20 years. I work for an eligible EPP employer, but my husband does not. In order for him to gain access to the EPP offers, he wou...

Collections

Hi, There were missed payments in my account and when I changed the service provider, my amount went to collection agency. I've been calling Telus but no answer. Meanwhile, I'm getting fraud calls posing as a collection agency. I just want to pay my ...

Vihaan02 by Just Moved In
  • 284 Views
  • 1 replies
  • 0 kudos

Resolved! Telus Mobility Promotion Scam

Hey everyone, just a general warning today I fell for a scam pretending to be Telus Mobility Promotion. Got a call from +1 (289) 233-9959 then +1 (825) 525-1788 offering a new iPhone 14 max pro + Apple Watch + 50GB for $50/month. I agreed and gave my...

khoumassi by Just Moved In
  • 817 Views
  • 2 replies
  • 0 kudos

Log in problems

I am having some problems logging into my telus app just says loading with 3 dots and that's it tried resetting password and even uninstalled the app and still does not work I tried calling and even went to the telus store and still no help but I can...

Lindsay2 by Just Moved In
  • 382 Views
  • 1 replies
  • 0 kudos