My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Billing errors

Hi there, transferred my account from Rogers to Telus, and the 1st invoice is wrong.I signed up for usa/canada/mexico plan at 50$ per month and iphone pro max for 10$ per month.Telus accounting chanrged me 100$ for setup, and not 70+ taxes for monthl...

solicitation

..loyal customer over 20 years here.. Telus sending people door-to-door soliciting?? in this day and age?? Nobody solicits door to door anymore… This is unacceptable , furthermore, if this is now normal for communications companies then they need to ...

Mobility plan

Can someone please explain to me why new customers get better offers then long time customers? Not impressed with telus at all lately.

Hassel by Just Moved In
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Telus Mobility

I never had a Telus Mobility account, my cell phone was with Chatrs for many years and I just switched too Rogers. Never had Telus for even a single day. But I am getting a bill from Telus for my mobile phone. Called Telus, I was surprised that after...

RenuG by Just Moved In
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Is this a scam

TELUS: , get 50% off Easy Roam on your next trip and pay only $7/day in the U.S. and $8/day in over 200+ international destinations. Text code EMR9D7B to 7626 and activate this offer today. This offer will remain on your account for 90 days from the ...

Top-up via bill payment?

For some reason my automatic top-up for Prepaid Talk & Text 15 didn't go through five days ago due to a "credit card error". I had updated my prepaid authorization data to a new card number on February 6, and the payment went through all right on Feb...

Fraudulent account

Just found out that there's an account opened on my name that I don't recognize.Can't reach support.Who do I contact?

dima-t91 by Just Moved In
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Resolved! Cannot sign in to telus mail on google

Hello, I am having issues with signing into my telus mail in google. I am using the same log in information as i am when logging into My TELUS however google mail does not seem to like my password (which i use to log in to My Telus). It keeps saying ...

mjrusk by Just Moved In
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Closed account affecting credit score

My wife opened an account with Telus in November of 2022 but closed the account the next day as she joined me on my EPP account. Whoever processed the return at the store level did not do so correctly which resulted in the account remaining open. Whe...