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We have been calling *611 support to resolve an account issue with Telus Business.We started on Feb 13 2023 11 calls later March 22 and we have been told that they still need another 5 days to resolve.In this time period we've had a few call backs fr...
Hi!I have a question and I need a helpMe,my dad and my mom we all have one account for all of us and we have the same account number so the bill is for 3 personsBut my wife she has separate account and separate account number with different bill ever...
Hello, I wanted to share a frustration I have with your EPP program. My husband and I have been Telus customers for over 20 years. I work for an eligible EPP employer, but my husband does not. In order for him to gain access to the EPP offers, he wou...
Hi can some one please help me understand,some thing .Beginning in February, I applied for a mobility account with an agent on line and since I already have 2 telus services Bing internet and optik tv,getting the account wasn't a problem, (so I thoug...
Hi, There were missed payments in my account and when I changed the service provider, my amount went to collection agency. I've been calling Telus but no answer. Meanwhile, I'm getting fraud calls posing as a collection agency. I just want to pay my ...
Hey everyone, just a general warning today I fell for a scam pretending to be Telus Mobility Promotion. Got a call from +1 (289) 233-9959 then +1 (825) 525-1788 offering a new iPhone 14 max pro + Apple Watch + 50GB for $50/month. I agreed and gave my...
Last year I bought my son a cell phone. I set up prepaid payments using my credit card. When the billing came out, these payments were not being made and I got hit with late payments and a drop in my credit score. Fast forward to last month - I switc...
I am having some problems logging into my telus app just says loading with 3 dots and that's it tried resetting password and even uninstalled the app and still does not work I tried calling and even went to the telus store and still no help but I can...
When I have unheard voicemail messages, my iPhone is not displaying a 'message waiting' badge (red dot) above the "voicemail" icon at the bottom right of the list of incoming and outgoing calls. The phone does display a notification above the "Recent...
Every time I call into Telus Support it is minimum an hour long wait and I simply do not have that time as I am a busy person. I just need to know the hours and/or best times to call in for Pacific Standard Time so that I am not waiting forever.
