My Mobility Account
Forum discussion about TELUS Mobility accounts.
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End of three year contract

Closing to my long three year contract, I am really happy to be there.I heard there are promotions for renew term within six months in contract.I would like to know how good it is .Thanks,

Gang by Just Moved In
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customer service

I have been a customer for 17 years, out of that 14 on my own. I never use to have the best service when I use to go into a store for help or renew my contract. A year ago I renewed my contract at B-Wireless on Robson Street in Vancouver, BC and let ...

citygirl by Just Moved In
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Resolved! Shared data

I seem to have missed this concept or it wasn't explained very well by the Telus rep when I replaced my iPhone in July with another iPhone 4.My August bill was 69.then jumped to 151. YikesHow do I get out of this one?

Noreen by Just Moved In
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Resolved! What the hell is iFortune??

I noticed this month that I am getting an additional $10/month charge via Telus for this iFortune service?? This is NOT something I have EVER signed up for. (and no, no one but myself has access to my phone). I have researched some of this and have d...

Fidgetbug by Just Moved In
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Resolved! Phone Trading.

Hello, I just bought a phone over the phone i had to get a free one because I do not own a credit card. I was wondering if within warrenty I can bring the phone to the local Telus retailer I could swap it for the device I want and pay cash?

sunny516 by Just Moved In
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Resolved! Cancelling Under New Wireless Code

As I was reading about it, it sounds like the new CRTC wireless code applies retroactively. I'm looking for clarification on this; specifically, does this mean that as of December 2, 2013 I can cancel my contract without having to pay off my device b...

seabromd by Just Moved In
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Resolved! Why does data cost less/MB as you get more and more on a phone than on a tablet or internet device?

Look at the Flex plans for hubs & tablets (& iPads, in a separate category for those who don't realize iPads are tablets). 100 MB are $10, or $0.10/MB, except that $5 is a "flex" fee, so then the data is $5 or $0.05/MB. At the top end, 10 GB, which i...

jldefoa by Just Moved In
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