My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! how can I determine the tower my calls are coming through?

I see from my bill that sometimes my service comes from Belleville, and sometimes through Cobourg. Cobourg causes long distance charges. Belleville doesn't. The long distance charges are killing me. Last month, the long distance charges were 3 times ...

wimver by Just Moved In
  • 1 replies
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Resolved! Information

Hi!!! I need to know what I have to do if I would like to cancel my 3 years contract plan? I have around one year and half if I have to pay some fees? I know i have to pay the rest of the amount of the phone...Thanks

Rendonjf by Just Moved In
  • 1 replies
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Resolved! Prepaid Long Distance Rates

Okay, I almost never used my prepaid cell until recently, because I had to move and this involved a lot of long distance calling. Little did I realize the long distance rates have gone up to a ridiculous $1/min (despite the misleading $0.50/min it cl...

Resolved! RIPPED OFF

July 27, I purchased an HTC one along with the insurance at $7.00 per month for replacement. I was told - had her tell me twice - that if anything goes wrong I could return it to any telus store for replacement. I feel lyed too and cheated. I am now ...

ldmccorm by Just Moved In
  • 2 replies
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Resolved! Termination fees

Why is there a termination fee?   Why was I charged an activation fee?

meister03 by Just Moved In
  • 1 replies
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Resolved! Number change

If I change my number, can I keep my current number on hold, then go back too it in a few months?

hipfan39 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Payments from other credit cards

Why am I not able to pay my bill from a card that is not mine, my mother is going to pay my bill with her visa but it will not allow her to online. Is there a way to get around this?

Hamilame by Just Moved In
  • 3 replies
  • 0 kudos