My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Text usage

Why does the telus app show nationwide sent and received usage twice?

Resolved! Mystery call from 12896804001 ?

I received a call a call on -Oct-2013 3:57 AM outbound call to 12896804001.I was charged $1.00 - how do I get reimbursed?

omanri by Just Moved In
  • 2679 Views
  • 1 replies
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Resolved! Can plan members share daytime minutes

Just wondering if anyone knows if 2 people on the same plan can share minutes. I use minimal anytime minutes and my boyfriend is always going over. How can we avoid the extra charges?

Nevada77 by Just Moved In
  • 2226 Views
  • 2 replies
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Resolved! New price plans

I think the new price plans are outrageous. I'm an 11-year customer, and for me to upgrade early for a Note 3 (pay a 400$ penalty + the 3yr price of the device), not only pay that huge amount, I'd have to give me up long time plan and double it to pr...

mindracer by Friendly Neighbour
  • 3958 Views
  • 4 replies
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Resolved! Sedgewick

We need a CELL PHONE tower in Sedgewick, AB so badly! Calls are constantly being lost and there are times even when we cannot make phone calls!

Resolved! Web Store Status

If one orders an iPhone via the web store why can't the status of the order be tracked online? Why can't your customer service reps provide the status of a web store order either? Ridiculous.

BobAbui by Just Moved In
  • 3482 Views
  • 1 replies
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online account managemen

was lead to believe i could manage my mobility account online. however, can not make changes to my rate plan. i would need to phone in, sit on hold and talk to them directly. what a waste of time. a simple click online and done would be so much easie...

mpa by Coach
  • 3821 Views
  • 3 replies
  • 0 kudos

Resolved! How to get MMS messages

Today is my granddaughter's first birthday! She is in California, and my daughter-in-law sent me either a picture or video by MMS. But instead of getting it on my phone, I got a message directing me to a website, into which I was supposed to enter my...

dobes by Coach
  • 3357 Views
  • 1 replies
  • 0 kudos