My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Lost My phone!

My phone has been stolen and IM freaking out! I am on a contract and My device balance Is roughly $500. Is there no other way I can get a new phone without having to pay up? I don't know if I have the device protection plan. I really don't want My pa...

sams by Just Moved In
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$100 Termination Liability Charge?

My 3-year contract with Telus will expire at the beginning of February, but I ported my Telus number to another service provider at the end of December. I was under the impression that I would only have to pay the remainder of my device balance for b...

Resolved! Ongoing poorest customer service EVER

We have been Telus customers since before Telus was called Telus. What's noteworthy is that when our service was still called AGT, customer service actually meant something. A concern was dealt with expeditiously and professionally. In the world of T...

Lfowler by Just Moved In
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  • 3 replies
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Resolved! contract transfer

my cousin has bad credit can he take over if so how or no great what can he do to do so? can they offer him spending cap like they did to me if he takes one of my lines over or no? thanks so much?

account cancelations

Hi I was threatend by Canadian Bonded credits LTD that they can find out who I am with if this is the case and Telus gets called or gives this info out and you guys cancell me cause of this CBCL issue how do I go of this? cause it was not me who canc...

Resolved! Refunds

hey so i want to know if you overpay your telus mobility bill can they refund the money back to your credit card?

Resolved! MB USED

For a 31$ account, last mo. My bill was 64$. I can't figure out why. What did I do to double my bill. I don't remember actions beyond texting and taking pics. Thought they were in my plan? Help explain, please.

JanisT by Neighbour
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Contract is ending

I am coming to the end of my contract (3 months remaining). Is there a charge (cancellation charge?) if I choose not to renew my contract with Telus? I am contemplating switching providers as I can get an employee plan through my work with a differen...

sarah00 by Just Moved In
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  • 2 replies
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