My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Termination of Mobility phone contract Acct # 21646066

I phoned Telus qnd spoke to Joey (Joseph) today Feb. 6th to terminate my contract which began on Feb. 6, 2011. I made it clear that I would pay my outstanding amount as specified by the termination officer as soon as I hung up and that I wanted my co...

Avienda81 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Why is everything on this network unfair?

I found that everything about my chosen plan is false. Nothing is going as it was said, all the features are wrong to me.I spend most of time using my wi-Fi , but it come to even pay for excess, I knew the minutes chosen were for outgoing call, but i...

diamondb by Connector
  • 6 replies
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Resolved! Data usage

Can I track my data usage? I am 3 days into the billing cycle and being told I have used double my allowable usage. I have never exceeded my usage before in an entire month. Something is fishy

Haidagirl by Just Moved In
  • 4 replies
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Resolved! Friends and Family 5 vs. Favourite Number CAN 10

Hi there - I'm taking over an account from my mom that she has had for years now. I noticed under her plan though that the "Voice&Data 55-200Local & 1GB+" plan includes Favourite Number CAN 10. But then she also has the Friends and Family Pkg 5 as an...

kcstric by Just Moved In
  • 1 replies
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Telus App

This telus app keeps saying internal sever error every time I try to log into it. Tried to uninstall app-- reinstalled app. No difference. Any answers out there.

Resolved! plan

How do I find out what is eating up my data? I just received a text saying I've used 75 % of my plan. Has never happened before. Is there a way to see that?

Resolved! Possible Scam

I just wanted to make aware that I recieved a text message from phone number 999999999 stating the following: telus50bonus@aol.comCONGRATULATIONS You have recived a $50 dollars bonus for your TELUS Mobility AccountPlease login ti:www.telusrewardcard....

Zanyoy by Just Moved In
  • 1 replies
  • 1 kudos

typed "block text messages" in search box....

After choosing my device (even when I didn't choose my device) I got the following answer: -----------------------------------------------------------------------------------------------Stop receiving text messagesThere are various types of text mess...

trisha by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! account changed, cannot manage online

recently changed my account to a prepaid account....... (was a headache to get done, guy on the phone didnt seem to know what he was doing).. anyways i am trying to access my new prepaid account online to 1) makes sure it is set up how i requested, a...

mpa by Coach
  • 4 replies
  • 0 kudos