My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Text message

I have a prepaid phone for my daughter and she received 41 test messages yesterday from Telus sayingFrom TelusYour account has been automatically topped up. Thank you for your business. Free msg from Telus Why is this happening?

bcumming by Just Moved In
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  • 2 replies
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Resolved! Data Usage

Why is it that you can not update mobility users with more accurate data usage. Rogers could update me every 4 hours with accurate data usage, and update me when I've used 80% of my Data. Telus updated me via text saying I've already racked up more t...

gmikulin by Neighbour
  • 10405 Views
  • 9 replies
  • 0 kudos

Resolved! Balance Auto-topup

Is there a way to Auto topup my balance only when it gets below $5, and not ever 30 days? Since i auto renew a 30 day plan, my balance shouldnt expire. But i dont need to topup my account as often as 30 days, this would just creat a a large balace/cr...

mpa by Coach
  • 6771 Views
  • 7 replies
  • 0 kudos

Resolved! Why are my payments not going through?

Money is being taken out if my bank account but Telus is threatening to deactivate my phone if I don't make a payment. I have had my phone for 2 months but Telus has not been getting my money and my credit limit is almost exceeded? Wtf

Resolved! photos - "getting media content"

Hi! I have photos in my text messages but can't open them. It says "getting media content" and they never load. Data is on and airplane mode is off. Tried power off/on. Any suggestions? Thanks!

Resolved! Telus plans terrible

Why are the telus plans so terrible. i ve been with them for over 12 years and they wont even do anything to come close to the competition.. I'm leaving asap.

shotta5 by Just Moved In
  • 2129 Views
  • 2 replies
  • 0 kudos

Can't login to my mobile account online

Hi there. For whatever reason I seem to be having an issue online in logging into my pay as you go account here in Saskatchewan. I ended up trying to link my old pay as you go account that I havent used in a long time and now it shows up on an old nu...

Pellaeon by Just Moved In
  • 2794 Views
  • 1 replies
  • 0 kudos