My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! My Internet

My account is and I am wondering why it seems to be going up by approximately by $4.00 each month? What would be the reason? I would like for you to answer my question. Thank you. Linda Toma linda.penticton@telus.net

Lindtoma by Just Moved In
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  • 1 replies
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Resolved! Long distance charges

Why do I have long distance charges? Doesn't every plan include unlimited nationwide calling?

Pspearey by Just Moved In
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Resolved! Optik TV

I have been waiting for 5 weeks for a call back (which I was told would be within 2 days) to let me know if Optik TV is available in my building. I had talked to 3 different people and was promised a call back. Obviously it is not available and is ex...

Grandma24 by Just Moved In
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Resolved! cut off cell phone

I received a bill stating my past due amount and my current new charges but I was cut off over 3 weeks ago. How can a they charge me for a service that I didn't receive and wont recieve till I pay off past due amount in 2 weeks. How can I resolve thi...

aahz30 by Just Moved In
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Resolved! Is Telus involved in price fixing?

Hmm.... very odd that all wireless providers raise prices at the same time. http://news.ca.msn.com/top-stories/wireless-carriers-hike-prices-across-canada We need some real competition. Either more providers or someone with some ethics in charge at T...

mpa by Coach
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  • 8 replies
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Resolved! MY ACCOUNT

Please could someone direct me to my telus phone etc account, I have spent nearly 1 hour trying everypossible way. .I have been logged in to Computer on line service for a while now and never have been able to get on. Thanking you .MRS> K.TURNER

Resolved! Loyalty?

I've expressed this concern over the phone a number of times with agents. I have an old phone, 3G. I had it on a 3 year term. The term has since expired and I am elgible for an upgrade. Late last year I considered upgrading prior to the 3yr contracts...

Resolved! SharePlus55

Hi, I am looking to switch my plan to the 60 SharePlus plan. I am currently on the 55 Student my10 plan. Does the 60 shareplus include call display? And how many canadian long minutes are included in this?