TELUS Neighbourhood

Resolved! I placed a order online can I change my phone to a different one

Resolved! Data usage even with Data turned off

My son leaves his data turned off all the time (cause he is a good kid) yet his account still shows data usage, even while he is sleeping and his phone is not in his room. I have checked that all the apps have data turned off as well as the main data...

Resolved! Text messaging usage

Can i access my text messaging usage further back than just two months

Resolved! Linking accounts to new Email

So I am trying to link my mobility and home services to a new email and telus account because I do not know the password for my old account and I have to confirm the switch of the services from the old account to the new account in order for it to wo...

Resolved! Change name Telus website.

Hi, I set up an account years ago when I was on my dads account and he didn't use email, and I totally forgot about that. Since then he has a new account he uses and I just linked my account to this account, and I am the only one, all the info is rig...

Resolved! Upgrading phone online questions

Hey guys, finally upgrading from my busted ol' S4 and taking advantage of the free Gear VR online offer when you pre-order an S7 online. I've never upgraded online, I usually go to a store. So I'm just curious about the process Does the phone show up...

Resolved! need a puk code my sim card is locked!!! Help

I was in my settings and hit a few buttons and my phone puk locked it's self

Resolved! Photo ID

Do you have to provide two pieces of photo ID at the Telus store if you put your SIN number on the online web? I just turned 18 and ordered a phone, and I got told that.

Resolved! Overpaid

I overpaid my Bill by 900$. How can I do to have m'y money back and is it even possible?