My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Data usage even with Data turned off

My son leaves his data turned off all the time (cause he is a good kid) yet his account still shows data usage, even while he is sleeping and his phone is not in his room. I have checked that all the apps have data turned off as well as the main data...

Pooky by Just Moved In
  • 3 replies
  • 1 kudos

Resolved! Text messaging usage

Can i access my text messaging usage further back than just two months

ronho by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Linking accounts to new Email

So I am trying to link my mobility and home services to a new email and telus account because I do not know the password for my old account and I have to confirm the switch of the services from the old account to the new account in order for it to wo...

Register for a mobility account prepaid

Can you register for a mobility account with Telus if you use prepaid services. Please reply via email to or text me at 5875913826Becca

Becca by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Change name Telus website.

Hi, I set up an account years ago when I was on my dads account and he didn't use email, and I totally forgot about that. Since then he has a new account he uses and I just linked my account to this account, and I am the only one, all the info is rig...

luke1313 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Upgrading phone online questions

Hey guys, finally upgrading from my busted ol' S4 and taking advantage of the free Gear VR online offer when you pre-order an S7 online. I've never upgraded online, I usually go to a store. So I'm just curious about the process Does the phone show up...

sull897 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Photo ID

Do you have to provide two pieces of photo ID at the Telus store if you put your SIN number on the online web? I just turned 18 and ordered a phone, and I got told that.

aves by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Overpaid

I overpaid my Bill by 900$. How can I do to have m'y money back and is it even possible?