My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Text usage

Why does the telus app show nationwide sent and received usage twice?

Resolved! Mystery call from 12896804001 ?

I received a call a call on -Oct-2013 3:57 AM outbound call to 12896804001.I was charged $1.00 - how do I get reimbursed?

omanri by Just Moved In
  • 2517 Views
  • 1 replies
  • 0 kudos

Resolved! Can plan members share daytime minutes

Just wondering if anyone knows if 2 people on the same plan can share minutes. I use minimal anytime minutes and my boyfriend is always going over. How can we avoid the extra charges?

Nevada77 by Just Moved In
  • 2016 Views
  • 2 replies
  • 0 kudos

Resolved! New price plans

I think the new price plans are outrageous. I'm an 11-year customer, and for me to upgrade early for a Note 3 (pay a 400$ penalty + the 3yr price of the device), not only pay that huge amount, I'd have to give me up long time plan and double it to pr...

Resolved! Sedgewick

We need a CELL PHONE tower in Sedgewick, AB so badly! Calls are constantly being lost and there are times even when we cannot make phone calls!

Resolved! Not valued as a customer.

With my contract about to expire, i was looking at what offers are available to remain a loyal customer (as i've been for 15years). But seems i am no longer considered a valued customer and my loyalty means nothing anymore, unless I commit to a minim...

mpa by Coach
  • 16333 Views
  • 85 replies
  • 4 kudos

Resolved! Web Store Status

If one orders an iPhone via the web store why can't the status of the order be tracked online? Why can't your customer service reps provide the status of a web store order either? Ridiculous.

BobAbui by Just Moved In
  • 3339 Views
  • 1 replies
  • 0 kudos