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I changed my plan two weeks ago. Since then I always get the message "Service temporarily unavailable." on my online account. When I could view my account information normally as before?
I hope Telus did not break your online account access with your plan change.
Regular telus mobility login
Which should rewrite to something like this
Telus mobility Beta login. It may rewrite to one of the above links.
I tried the Beta version, it's empty in Usage with the following message:
"As we continually improve the new online experience, you'll soon be able to manage all of your TELUS products and services here."
Click the "Classic Mobility", got the same result as old one.
When the Beta version is availble?
Finally, it is solved by calling to TELUS mobility client service and a new account is set up now.
Still one problem: I may view the transaction history in my LAST bill. Could I find any transaction after it, i.e. yesterday? Thanks!
Hi xusteve, since the new online account will be setup using the same account number and the same phone number, I think you'll be able to view the past information. Can't be 100% sure of that since I never had to re-create my online account.
@xusteve you can find transactions under the billing tab in your online account access page:
You can split info out a number of ways.
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Thanks, and it's transaction history for BILLING.
But I meant the transaction logs for CALLING, such as:
May 02 09:00 am From 6041111111 call in 1:00 min
May 01 12:00 pm To 604 2222222 call out 2:00 min
Where is it?