Why did money get taken off my account

SOLVED
Resident

Why did money get taken off my account

Hi money got taken off my account and I don't know why it says it's because I made a long distance call but I thought I plan has long distance calling and plus it also has mins. So I don't understand I want my money back
0 Likes
Reply
1 ACCEPTED SOLUTION
TELUS Employee

Hello,

 

You would need to contact Telus for an explanation since no one on these forums can see your account.

View solution in original post

0 Likes
Reply
2 REPLIES 2
Community Power User

Care to post a copy of your invoice with personal information removed? The members of the Neighbourhood, are customers, Just like you, and have no access to your account information.

 

NFtoBC
If you find a post useful, please give the author a "Like"
0 Likes
Reply
TELUS Employee

Hello,

 

You would need to contact Telus for an explanation since no one on these forums can see your account.

View solution in original post

0 Likes
Reply