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Why am I not able to log in my username and password? I was wondering It's don't work

Shaylinnitz17
Just Moved In
Hello here my bills
3 ACCEPTED SOLUTIONS

Try contacting Telus customer service. You might've forgotten your password. They can reset it for you

View solution in original post

NFtoBC
Community Power User
Community Power User
I can access the login page using IE8 or Safari without difficulty.
NFtoBC
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View solution in original post

NFtoBC
Community Power User
Community Power User

Try this one instead. The webpages have been revamped, and the new domain is mobility.telus.com. The redirct from the telusmobility URL may not be working for your computer.

 

https://mobility.telus.com/sso/UI/Login

 

 

Also works fine in IE 11

 

NFtoBC
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View solution in original post

10 REPLIES 10

xray
Hero

What are you trying to log on to?

Try contacting Telus customer service. You might've forgotten your password. They can reset it for you

I have the problem of not being able to reach the login page on the Telus website, using both Chrome and IE.

 

'This webpage is not available' is the claim, whether I try from the internet or my bookmark.

 

Repeated complaints by e-mail, including one to a top official at head office have been met with silence.

 

The only response I received was when 'talking' online with a representative who claimed it was an internal error and had been reported to the appropriate department.

 

That was over a month ago.

 

I can however reach Telus on my mobile but am interested to find what offers are specific to me and that can only be achieved over the internet.

 

 

I'm signed on to webmail with IE on my Vista machine and IE on my Win8 machine without problems.

 

What URL are you connecting to?

NFtoBC
Community Power User
Community Power User

Try this one instead. The webpages have been revamped, and the new domain is mobility.telus.com. The redirct from the telusmobility URL may not be working for your computer.

 

https://mobility.telus.com/sso/UI/Login

 

 

Also works fine in IE 11

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

I tried the second option.

 

It doesn't work for me in IE, Chrome and I downloaded Firefox especially for those two links and it too doesn't load those pages.

NFtoBC
Community Power User
Community Power User
I can access the login page using IE8 or Safari without difficulty.
NFtoBC
If you find a post useful, please give the author a "Kudo"

Naseer
Just Moved In

I want to connect the BT home Hhb but can not logedin

NFtoBC
Community Power User
Community Power User

Please start a new thread with a few more details of what you are trying to do.

 

 

NFtoBC
If you find a post useful, please give the author a "Kudo"