This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.
I was on hold for 30 minutes before an automated telus message told me that my call could not be answered and to call again later.
Then I tried to used the online chat and got the message "Due to a technical issue, your chat was lost".
When I tried to rejoin the chat I was moved from 7th in line to 11th.
Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.