Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to set up Telus app on my cell

BrentNeitz
Just Moved In

‎04-06-2017 01:05 AM

I'm trying to set up Telus app on my cell and the phone is under my boyfriends account. Can I not use my own email address?
0 Kudos
Reply
3 REPLIES 3

Nighthawk
Community Power User
Community Power User

‎04-06-2017 01:26 AM

Telus has many apps. Which one in particular?


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂
0 Kudos
Reply

NFtoBC
Community Power User
Community Power User

‎04-06-2017 10:48 AM

You will need to use the account login credentials to access the inner workings of the app. Since your boyfriend set it up, you would need to use those credentials (email or login, and password).

NFtoBC
If you find a post useful, please give the author a "Like"
0 Kudos
Reply

Mobility_Princess
TELUS Employee
TELUS Employee

‎04-06-2017 11:14 PM

If you know the security pin or he has made you an authorized name you can chat or call in and they can fix that up for you 🙂 

Mobility Client Care Rep
Reply
Copyright © 2021 Khoros, LLC
To help us improve this website, we'd love to hear your feedback.
SupportSupport
Find a store Find a store
Contact usContact us
We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind a store User TermsService Terms Order Status
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise
We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
TELUS Logo©2021 TELUS