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09-23-2013 08:16 AM
In my iPhone app 'myTelus'... How do you find out exactly what each feature in your rate plan means? Not all have descriptions.
Solved! Go to Solution.
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09-23-2013 12:25 PM
Overview > Plans and Add ons > Change Rate Plan
On the right side of the webpage you'll see Summary which shows the whole detail of your plan.
**Note: Sorry I only know where to go to if you're using the computer/mobile internet browser. I don't know about the app itself.
On the right side of the webpage you'll see Summary which shows the whole detail of your plan.
**Note: Sorry I only know where to go to if you're using the computer/mobile internet browser. I don't know about the app itself.
xXKittyGumDropzXx
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09-23-2013 03:55 PM
The app will show a general overview but will not allow you to drill-down into specifics.
Did you have a feature in specific you were curious about? Would me more than happy to shed a little light on them for you. 🙂
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09-24-2013 12:17 AM
MHSI APN Access
Share-PPU
Maybe these are obvious, but I can't quite place the accronyms?
Share-PPU
Maybe these are obvious, but I can't quite place the accronyms?
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10-23-2013 04:59 PM
There are some new videos which show you where to go within the app and online to check your rate plan details within self serve account. Here are the links:
Online self serve - http://mobility.telus.com/en/BC/youraccount/index.shtml
Self serve app - http://mobility.telus.com/en/BC/selfserve-app/index.shtml
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09-23-2013 12:25 PM
Overview > Plans and Add ons > Change Rate Plan
On the right side of the webpage you'll see Summary which shows the whole detail of your plan.
**Note: Sorry I only know where to go to if you're using the computer/mobile internet browser. I don't know about the app itself.
On the right side of the webpage you'll see Summary which shows the whole detail of your plan.
**Note: Sorry I only know where to go to if you're using the computer/mobile internet browser. I don't know about the app itself.
xXKittyGumDropzXx
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09-23-2013 03:55 PM
The app will show a general overview but will not allow you to drill-down into specifics.
Did you have a feature in specific you were curious about? Would me more than happy to shed a little light on them for you. 🙂
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09-24-2013 12:17 AM
MHSI APN Access
Share-PPU
Maybe these are obvious, but I can't quite place the accronyms?
Share-PPU
Maybe these are obvious, but I can't quite place the accronyms?
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09-24-2013 02:47 PM
MHSI refers to Mobile High Speed Internet which is a common term for home internet service.
APN is Access Point names which is the gateway of the phones to the internet world so if you're using a non Telus phone and you haven't setup the APN on the settings of your phone, your phone is restricted to access the web.
PPU is Pay Per Use, like if you don't have a data plan on one of your lines then you'll get charged per MB of data.
APN is Access Point names which is the gateway of the phones to the internet world so if you're using a non Telus phone and you haven't setup the APN on the settings of your phone, your phone is restricted to access the web.
PPU is Pay Per Use, like if you don't have a data plan on one of your lines then you'll get charged per MB of data.
xXKittyGumDropzXx
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10-23-2013 04:59 PM
There are some new videos which show you where to go within the app and online to check your rate plan details within self serve account. Here are the links:
Online self serve - http://mobility.telus.com/en/BC/youraccount/index.shtml
Self serve app - http://mobility.telus.com/en/BC/selfserve-app/index.shtml
