This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.
Hi, just to clarify... the 4-phones that I was quoting are actually 3-of my own, which are already bought and paid for. There's only one new phone, a iPhone 5C 16g, that I was looking for Telus to include which comes with a 2-year contract requirement plus a minimum $75/month data plan (1g) requirement. They're also looking for up-front money of $79 for the 16g 5C with the package. Check the Telus web page, anybody off the street can get that.
I'm better off going to the Apple store and buying the phone for $599 considering that the same phone will cost me over $600 via the Telus loyality package.
I'm just comapring apples to apples and dollars to dollars. Telus has made me ZERO offers for my decades of loyalty.
Does Apple give discounts to customers who have previously bought iPhones to reward their loyalty? Does your grocery store? Does your car lease get cheaper if you don't miss a payment?
"They're also looking for up-front money of $79 for the 16g 5C with the package"
The nerve, charging you anything at all for a new smartphone that's worth $700, who do they think they are? A business?
I don't understand why you seem angry about people looking for the least expensive way to have the phone service they want - and coming to the conclusion that Telus isn't competitive in the market. As to your point -- of course my grocery store rewards my loyalty, in the form of a points card. I can hardly wait to pick up my free tenderloin for Christmas dinner! :-) And if you think Apple doesn't reward loyalty, then you haven't had enough Apple products. In 2006, I bought a first edition white macbook. In 2010, when it was one year out of warranty, the case cracked. Apple replaced it for free while I waited. The next year, the fan went, and, again, Apple replaced a five-year-old computer's fan for free, while I waited. In each case, the "genius" looked up my record, saw that I had been buying Apple products for a long time, and treated me accordingly.
It's good business to retain customers even while trying to attract new ones. And it's good business to offer deals comparable to competitors'. This thread only complains that Telus does neither.
If you have a cheaper plan less than $45 (mine is $43.35 after the 10% discount and taxes), I've calculated that you would save several hundreds of dollars, depending on what phone you have. I created an excel spreadsheet with a list of phones under different scenarios. If anyone needs that let me know. All you would need to enter is the current price of the subsidized phone and your current plan. Using the minimum plan, seems to be $75 now, there is a significant savings.
My Telus contract was about to expire so I went to see about renewing and getting a new phone. What I discovered was that I needed to be on a minimum of $70 plan to get the phone that I wanted. Telus would not budge with the new 2 year plan prices. That adds up to over $500 more than what I was currently paying over two years. Anyway I decided to shop around and found a way to get the phone I wanted with Rogers on a 3 year plan at $50/month. I then ported my phone number over 2 days after my renewal date and Telus said they had to charge me for an entire month since I missed the billing cycle date. I sure found out where I stood as a customer...