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My billing

Lacey12
Just Moved In
Hello I was wondering my bill is at -175.30 I have know idea what that means -175.30. But I payed it off today jan 1st 2014... If it means I don't owe that how do I get all that money back cuz I can use it for other stuff I need
2 ACCEPTED SOLUTIONS

Nighthawk
Community Power User
Community Power User

Any billing questions will be best sorted out by calling Telus.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

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KittyGumDropz
Leader
HI, usually the negative amount shows that you have either a credit or you overpaid your bill. If you would like it to reimburse the amount, you can try calling the Payments team by dialing #227 or 1-800-777-1888.
xXKittyGumDropzXx

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2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Any billing questions will be best sorted out by calling Telus.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

KittyGumDropz
Leader
HI, usually the negative amount shows that you have either a credit or you overpaid your bill. If you would like it to reimburse the amount, you can try calling the Payments team by dialing #227 or 1-800-777-1888.
xXKittyGumDropzXx

View solution in original post