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Mobility Data Enable\Disable function missing

Cinch
Just Moved In

Under the Usage tab there used to be an option to open the new mobility website so you could enable and disable data on mobility devices.

The link is now gone. Is that still available somewhere?

1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

On the Usage tab on the new My Account website, next to the data usage graph, I see a toggle button labelled Data Access. It gives me the option to disable data by clicking on it.  I see the same toggle when I log in to the MyTelus app on my phone and go to the Usage tab there as well.

 

Is that the option to disable data you were looking for?


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

1 REPLY 1

Nighthawk
Community Power User
Community Power User

On the Usage tab on the new My Account website, next to the data usage graph, I see a toggle button labelled Data Access. It gives me the option to disable data by clicking on it.  I see the same toggle when I log in to the MyTelus app on my phone and go to the Usage tab there as well.

 

Is that the option to disable data you were looking for?


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂