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Mobile account

Leehazen1
Just Moved In
Why can’t I sign into my account ?
It even tells me I don’t know my ph number or acct number which I have here in front of my face?
1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

Clearly there is a disconnect between the login you are using and the records of account Telus has placed against that login. Are you a returning customer? If so, your previous account info may be causing a conflict.

 

Contact Telus to get it sorted.

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post

1 REPLY 1

NFtoBC
Community Power User
Community Power User

Clearly there is a disconnect between the login you are using and the records of account Telus has placed against that login. Are you a returning customer? If so, your previous account info may be causing a conflict.

 

Contact Telus to get it sorted.

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post