Mobile account


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Why can’t I sign into my account ?
It even tells me I don’t know my ph number or acct number which I have here in front of my face?
Most Helpful
Community Power User
Community Power User

Clearly there is a disconnect between the login you are using and the records of account Telus has placed against that login. Are you a returning customer? If so, your previous account info may be causing a conflict.


Contact Telus to get it sorted.

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