Long distance charges

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Pspearey
Just Moved In
Why do I have long distance charges? Doesn't every plan include unlimited nationwide calling?
xl
CPU Alum
CPU Alum

Depends on the plan you are on and what add-on's.

 

When travelling, your calls to local numbers is no charge.  However receiving calls will be have charges applied.

Dark_Knight
Rockstar

Do you have one of the newer rate plans? Are the long distance calls to another Canadian phone number or to somewhere else?

iPhone power user
tsizzle
Ambassador

Are you call forwarding? Are the US long distance charges? Is everyone on your account on a SharePlus plan? If not, does their plan include unlimited calling?

Dimo-X
Moderator
Moderator

Which plan are you on Pspearey? Not all plans include nationwide calling, although all of the new SharePlus plans do.

Robot Indifferent