Large account balance on 365 pay as you go...

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polecat
Ambassador

Is it possible to have a good portion transferred to home account. We just use cell when on the road but in the last year and a half have not travelled much. TIA polecat

Community Power User
Community Power User

Not to my recollection. I have seen instances where the option to move it to a new cellular postpaid account have been offered.

 

Telus may put the account on a consumptive plan to reduce the balance if it grows large enough. @Lola describes such an instance in this post.

 

Think of it as cheap insurance for the comfort of communications on your road trips!

 

 

NFtoBC
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TELUS Employee
TELUS Employee

No only to another prepaid account or to monthly billing mobility account if you are moving the prepaid account onto that type of account. If it's a prepaid account transferring a credit to another prepaid account it's a minimum of $50 and a maximum of $200. 

Mobility Client Care Rep