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09-09-2013 07:47 AM
Hi!!! I need to know what I have to do if I would like to cancel my 3 years contract plan? I have around one year and half if I have to pay some fees? I know i have to pay the rest of the amount of the phone...Thanks
09-09-2013 01:24 PM
You need to pay the months remaining on your term which already includes the $50 cancellation fee and if the TLC(cancellation fee + months remaining) is too much for you to pay you can do TOWN(Transfer of ownership), which means that someone else will take the responsibility of your account. If ever you're decided to cancel your account you can always contact loyalty and retention by dialing 1-877-279-3100.