I need to find my account number and I can't access it online

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Angelique77
Resident

I have register and I can't access my account number and when I registered it told me that I had to add my telus services please help me 

Community Power User
Community Power User

Your account number is on the bill you have been receiving by mail or email, and on the initial contract you received. Once you have that in hand, you can add services to your on-line 'My Account' by choosing My Profile > Link another account.

NFtoBC
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Angelique77
Resident
I have never received a paper bill and my ex husband always did my top up so I'm am doing this for the first few times pls help me ok
Community Power User
Community Power User

Then you will need to call Telus, and the customer service rep will step you through the process. 

It is challenging when someone else managed the account on your behalf in the past. 


It may be easier if you can obtain the account PIN from your ex. 

NFtoBC
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