I called in and have been sitting on hold waiting for a representative for 2 hours, what is going on
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The call volumes will be high because of this limited deal December 16-18:
BYOD $60/month + tax
- 10gb data
- Unlimited Canada wide calling
- Unlimited text + mms
- Caller ID & VM
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BYOD $60/month + tax
- 10gb data
- Unlimited Canada wide calling
- Unlimited text + mms
- Caller ID & VM
Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.
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That is what I have been trying to get, sat on hold for 2hrs and was just told they could not take my call.
Really upset and disappointed with how I was treated
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Be thankful, I having trying to get a problem solved and it has been days.
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I can’t even get through. I keep getting “call failed”
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This is Telus customer service. There is a possibility the the Twitter help desk will help you. They haven't helped me.
Chris
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Where do you see this deal??? please share
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If you check support you will see the Twitter option. If you are very lucky they might get around to you in an hour. If you offend them possibility never.
Chris
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just had same experience. was told in store I can only resolve my issue on the phone. after two hours on hold the call was ended
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@Denny1919 wrote:Where do you see this deal??? please share
Shop > Bundles and Deals > In Store Only. New activations only with BYOD.
NFtoBC
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Sorry I can't really help. Telus is ment to help and they don't.
Chris