How to get my PUK code

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Resident
I can't unlock my sim it wants a PUK code and a new PIN code

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Most Helpful
CPU Alum
CPU Alum

Call Telus and they will walk you through the unlock process.  You phone needs be active for 90 days and there is a $35 fee.

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Most Helpful
CPU Alum
CPU Alum

Call Telus and they will walk you through the unlock process.  You phone needs be active for 90 days and there is a $35 fee.

View solution in original post

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Moderator
Moderator

Hi, the PUK code is different from the unlock code. The PUK will help you if you forget your password or pin for your device. Your service provider will be able to give you this code and it should be free, it's the unlock code that will cost you 35$. The unlock code will let you connect to a different mobile provider, not the PUK code.

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Resident

Why oh why is this there a way without needing to call?   I don't have a land-line and this is frustrating to no avail

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Resident

A $35 extortion tax, Really. Telus makes enough money. maybe time to go to say "SHAW" and port my number over.