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How much notice is required to cancel a Month-to-Month plan?

FitCheerldr
Just Moved In

I have reached the end of my 3 yr contract!  YAY!!

 

 

 

Woman LOL  Woman LOL

 

I'm now in a month-to-month plan.... I'm assuming I pre-pay for each month with any overage/extra usage added at the end of each month.  How much noticed is required if I wish to cancel a month-to-month plan?  Do I need to send a cancellation request in writing?  Or can I simply call Telus?  If I cancel part way through a month will I be credited for the days remaining that I've prepaid?   I'm considering signing up for a new 2 yr term once the new iphone is released (next month?) and selling my existing iphone 5.

 

 

 

 

1 ACCEPTED SOLUTION

m_ols
Ambassador

TELUS requires 30 day notice to cancel an account. You simply need to call in and request it. Your rate plan will remain even after the contract has expired so you're certainly free to remain on the same plan if you'd like.

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1 REPLY 1

m_ols
Ambassador

TELUS requires 30 day notice to cancel an account. You simply need to call in and request it. Your rate plan will remain even after the contract has expired so you're certainly free to remain on the same plan if you'd like.

View solution in original post